Returns

If you want to return your order (or part of your order), you can use our returns portal.

1. Visit our returns portal by clicking the link or scanning the QR code below.

I provided an incorrect shipping address!

Accidentally provided the wrong delivery address? Please contact us as soon as possible. We'll then try to change the order for you.

Contact

We do our utmost for you as a customer. This includes making it easy to contact us. If you have any questions about anything, you can reach us using the following information:

Active Panther (Available Monday to Friday from 10am to 6pm, excluding holidays).
Email: helpesk@active-panther.com
The trading name of our company is: Infinity Athletics
Our domain name is: https://www.active-panther.com
Chamber of Commerce number: 96577037
VAT: NL867668970B01

If you discover, or should discover, a defect in the product, you must contact us within a reasonable period of time. A reasonable period is at least two months. Under certain circumstances, a period longer than two months may also be acceptable.

If you contact us in time, we will arrange for a free repair or replacement.